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COVID-19 Frequently Asked Questions
Are the roads and bridges in NYS open?All New York State roads, bridges and tunnels are open. Essential travel is still allowed. That said, the public is urged to stay home and travel only if necessary. Be sure to practice social distancing. For current status of a particular road or bridge closure in New York State, please visit the 511NY.org map.
Do I still need to stop at a booth to pay tolls?The New York State Thruway Authority has implemented emergency tolling procedures for cashless collection until further notice. Non-E-ZPass customers will be asked to provide license plate information and will receive a bill in the mail approximately 30 days after travel. All other New York State tollways for downstate bridges and tunnels use cashless tolling (EZ Pass or tolls by mail).
Can I travel to Canada?Non-essential travel across the US-Canadian Border from New York State is restricted.
Americans and Canadians are allowed to cross the land border to perform essential work or for other urgent reasons, only. Commercial traffic will be permitted in order to support critical supply chains.
For Canadians traveling to Canada, please find updated information at https://www.canada.ca/en/border-services-agency/news/2020/03/cbsa-is-helping-canadians-get-home.html and from the Canada Border Services Agency (CBSA) at https://www.cbsa-asfc.gc.ca/menu-eng.html.
Is the Crown Point bridge to Vermont closing?All New York State roads, bridges and tunnels, including the Crown Point Bridge, are open and will remain open for essential travel. For current status of road and bridge closures in NYS, please visit the 511NY.org map or call 511.
Will I be stopped and asked why I’m traveling?There is no travel ban in New York State. Essential travel is still allowed. That said, the public is urged to stay home and travel only if necessary. Be sure to practice social distancing. For current status of road and bridge closures in New York State, please use the 511NY.org map or call 511.
Will rest area facilities on highways – both NYSDOT & Thruway – be open?Rest areas on interstate highways remain open. Hours may be reduced or services limited. Seating areas have been removed in favor of social distancing. Restrooms remain open.
I live in NYC. Are parking tickets being issued at this time, or do people have to continually move their car?For up-to-date information regarding alternate side parking, please visit: https://portal.311.nyc.gov/article/?kanumber=KA-01011 and https://www1.nyc.gov/html/dot/html/motorist/alternate-side-parking.shtml.
Will ferries be running?Access to public infrastructure, including public transportation such as ferry service, is considered essential to provide all citizens access to essential services. That said, please check with individual ferry operators, as service hours may have changed.
For information about the Staten Island Ferry, please see: https://www1.nyc.gov/html/dot/html/ferrybus/staten-island-ferry.shtml.
For information regarding other New York City ferries, please see: https://www1.nyc.gov/html/dot/html/ferrybus/ferintro.shtml.
For information regarding Lake Champlain Ferries, please visit: https://ferries.com/covid19.
Will PATH trains be running?Train service has been deemed essential infrastructure and as such will remain active. It is recommended that people limit use of public transportation to only when absolutely necessary. Please visit https://www.panynj.gov/path/en/index.html for latest train schedules and alerts.
I don't drive. If I need to go somewhere, can I call Lyft or Uber?For-hire vehicle services are considered essential services and as such will remain active. For more information in New York City, please visit https://portal.311.nyc.gov/article/?kanumber=KA-03297
“New York City has temporarily banned pooled rides in TLC-licensed high volume (Uber, Lyft, and Via) for-hire vehicles. This ban does not apply to paratransit vehicles.”